Pacific Interpreters is committed to delivering only the highest-quality interpretation and translation services. When it comes to client satisfaction, our customers can testify to our dedication to cooperative, attentive, and outstanding service. We believe that customer feedback is just as important as statistical data and service descriptions. We welcome your thoughts, questions, and comments.
|Note: ||Applications for interpreting, translations, corporate, or call center positions are accepted only through the Careers portal; please click here to see all openings. |
|Client Call for an Interpreter: ||800.311.1232 |
|Customer Service: ||800.324.8060 |
|E-mail: || |
|Corporate Location: || |
Pacific Interpreters, Inc.
One Lower Ragsdale Drive
Monterey, CA 93940
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Voice of the Customer
Pacific Interpreters is committed to total and complete client satisfaction and values your feedback. We appreciate this information and closely monitor and take action on all VOCs to ensure the highest quality and most innovative language access solutions. If you would like to submit a VOC, please click on the “Submit a VOC” link below and complete the required information (indicated by *). You can find call information in the Call Lookup Report, or you can contact Pacific Interpreters for assistance in identifying the call.
Submit a VOC
You will receive an immediate acknowledgement that your VOC has been received, followed by an email confirmation that includes the VOC assigned ID number. Please refer to this VOC ID if needed. If you have requested feedback, or if the VOC requires any investigation, you will receive an email that provides the results of the investigation and outlines any action taken as a result of the VOC.
If we can be of further assistance, please contact your Account Executive or our Customer Service at 800.324.8060 | CustomerSupport@PacificInterpreters.com.